Travelers Haven Focuses on End-to-End Customer Experience

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DENVER - eTradeWire -- By focusing on customer experience, Travelers Haven, a leading short term housing provider, has improved customer ratings and feedback across the board. Travelers Haven has also achieved the highest average Google Business review rating compared to any of its close competitors.

"Travelers Haven is continually improving to provide the best experience possible for our customers," said Carlos Abisambra President and CEO at Travelers Haven. "In fact, just last year, we had a specific focus on revisiting years-old customer service processes and revamped how we approach the experience of all our customers, from the corporate housing coordinator to the guests themselves and our supply chain partners. I'm proud of what our team has accomplished which is reflected in our 4.9 star rating in Q4 2019 Google Reviews."

Travelers Haven implemented a new approach for addressing customer issues in 2019. The company found solutions to prevent recurring problems from happening in the future and streamlined processes to reduce response time for housing requests and added new payment options for customers.

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"Our team strives to ensure every client has a seamless experience from finding housing through move-out," explained Sara Duderstadt-Cape, Senior Client Services Manager at Travelers Haven. "We want every customer to be delighted by the service we provide."

Travelers Haven's company vision is to become the most loved and largest corporate housing company in the U.S. The company is currently one the highest rated corporate housing companies with Google Business reviews with a historical 3.9 out of 5.0 stars.

For more information on Travelers Haven, or to learn more about our best value in corporate housing offerings and our full suite of online housing management tools, visit

About Travelers Haven
Founded in 2008, Travelers Haven, LLC is one of the largest and fastest growing corporate housing companies in the United States. The Denver-based, full-service housing firm manages every aspect of the short-term housing process saving clients money, time, and stress. According to the latest annual Corporate Housing Providers Association (CHPA) report, Travelers Haven saves customers an average of 42 percent compared to its competitors. In 2019 alone, the team's housing experts connected over 10,000 guests with customized lodging solutions across rural and urban areas. Travelers Haven offers the best rates in the industry, unparalleled customer support, and a complete suite of tools and features to inform and optimize every housing need. For more information, go to

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Jill Mahoney

Source: Travelers Haven
Filed Under: Travel

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