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Thought-leader from Tesla to Help Utility Companies Prepare for Changing Customer Expectations

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Alex Tsetsenekos, Head of North America for Tesla, will give the keynote presentation at TMG Consulting's second annual TMG Utility Forum, Managing Disruption 2018.

ATLANTA - May 25, 2018 - eTradeWire -- TMG Consulting announces its second annual TMG Utility Forum, Managing Disruption 2018, will be held at the Westin in Las Vegas, Nevada, October 2-3, 2018.

Built to facilitate open discourse and deliver actionable insights, it will feature IT project discussions from utility companies like Duke Energy, Southwest Gas Corporation, and Sacramento Municipal Utility District (SMUD). Utility presentations will be supplemented by formal, topical vendor debates and keynote presentations from out-of-industry experts.

Alex Tsetsenekos, Head of North America for Tesla's new Managing General Agency, InsureMyTesla, will be joining the discussion to deliver the closing keynote presentation, Building a Customer Centric Insurance Company for Tesla, on October 3.

"The evolution of the customer experience is accelerating through the advent of new products, partners, and services," says Tsetsenekos. "As an auto manufacturer, Tesla recognizes that delivering a truly digital insurance customer experience is critical to the 'Tesla experience' moving forward. I'm excited to share our four key areas of focus to make this happen and discuss synergies between insurance and utilities."

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"In the area of customer experience, utilities are expected to keep pace with other industries, those that are raising the bar at accelerating speeds. We are looking forward to bringing thought-leaders from these industries into conversations with utility professionals at the Forum," says Vanessa Edmonds, a vice president from TMG Consulting who leads the firm's research practice. "Tesla isn't the only out-of-industry company that will be joining us at the event… there are more big names to come."

Attendance Profile

The Forum is designed for operations and customer-focused executive sponsors, directors, managers, and team members focused on IT modernization projects. System focuses include MDM, AMI, ERP, digital channels, platforms, and mobile, data analytics and asset management solutions. It is also an excellent venue to explore Cloud opportunities and challenges, evolving customer expectations, operational efficiencies, and new revenue streams.

Early Bird Closing on June 30, 2018

Registration is complimentary for current clients of TMG Consulting. Unsure if you are a client company? Review the drop-down list on the registration page.

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Non-client utility companies are invited to register at the early bird rate of $695 until June 30, 2018. Registration will be $895 thereafter.

About TMG Consulting

TMG Consulting is an independent utility advisory services and research firm that provides expert guidance for application planning, business cases, procurement, and operation of enterprise IT and edge systems. Our industry research focuses on the future topics that utilities need to grasp and comprehend as they plan and implement their strategic initiatives.

TMG has delivered industry-leading excellence in professional services, client-side implementation, and support services for more than 275 utility companies on over 450 projects since 1992. Visit www.tmgconsulting.com for more information or contact us at info@tmgconsulting.com.

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TMG Consulting

Source: TMG Consulting
Filed Under: Technology

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