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Membership Provides Connection to Largest Community of Healthcare Leaders Committed to Improving the Patient Experience
Missoula, MT (March 21, 2019) – Dedicated to improving the patient experience for the patients and families they serve, SmileyAnswers™ recently joined The Beryl Institute community as an organizational member. Organizational members create market distinction by supporting a culture where staff at all levels have access to patient experience resources and show their understanding that patient experience is an integration of quality, safety and service.
"We, at SmileyAnswers™, are very excited to join the dedicated community of healthcare professional striving to continuously improve the patient experience," said Jason Hish, Managing Director, SmileyAnswers™.
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The Institute serves as a resource for shared information and proven practices, a dynamic incubator of leading research and new ideas and an interactive connector of leaders and practitioners. With this membership, SmileyAnswers™ gains access to the growing number of resources that will support leading a positive patient experience effort at their organization.
"We are honored SmileyAnswers™ has joined The Beryl Institute community as an organization member. This action represents their clear, public and committed stand on the importance and impact of a positive patient experience," said Jason Wolf, President of The Beryl Institute. "In becoming an organizational member, SmileyAnswers™, has reinforced a central point in healthcare today, that people across all roles in healthcare can and do impact the patient experience and should have access to information and colleagues that will support them in their efforts."
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SmileyAnswers™ has been providing the HappyOrNot solution, since its inception in North America, almost six years ago. We provide our clients with real-time actionable insight solutions for patient, customer and employee engagement for many industries including healthcare, managed services, government, retail, and many more.
For more information on SmileyAnswers™, contact our Sales Team at 800-644-5485 or visit us at www.smileyanswers.com.
About The Beryl Institute
The Beryl Institute (http://www.theberylinstitute.org/default.asp) is the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge. We define (http://www.theberylinstitute.org/?page=DefiningPatientExp) patient experience as the sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care.
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