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Rocksolid Surfaces Embraces Comprehensive Background Checks for Their Installers and Field Personnel

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Rocksolid Surfaces continues to take deliberate steps to protect their customers through a robust, credible and verifiable employee compliance program.

CLEVELAND - eTradeWire -- Rocksolid Surfaces, www.Rocksolid-Surfaces.com, fabricator of GRANITE, QUARTZ, SOLID SURFACES and WOOD has positioned themselves in demonstrating due diligence and adherence to total customer protections when entering homes and businesses during project installations and consultations.

One of the biggest concerns from customers looking for new countertops is the trustworthiness of the installers and field employees when performing work in their home. Some of the questions that arise are: Should I be concerned? What are the intentions of the crew that will be in my home? Am I safe? Rocksolid Surfaces understands these concerns and ensures its customers that all field personnel are completely aboveboard through comprehensive background screenings.

Successful passing of background records checks and drug screenings are among the conditions of employment at the company. Rocksolid Surfaces also requests a National Criminal Background Check for every hired employee. It is a comprehensive criminal check showing felonies, misdemeanors, sex offenses and other information at the state and county level. It also includes results from OFAC (Office of Foreign Assets Control), OIG (Office of the Inspector General), and terrorist watchlists.

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In addition, Rocksolid Surfaces requires a consumer report for all field employees which includes verification of SS number, criminal records that pertain to convictions and pending charges, address history, and may contain information about an employee's character, jobsite complaints/reviews, personal characteristics, general reputation and mode of living. This type of comprehensive verification ensures that homeowners are protected as much as possible and are only presented with qualified, authorized professionals that are fully screened.

Rocksolid Surfaces specializes in creating superior natural stone, granite, quartz, solid surfaces and woodwork and millwork for kitchens, baths, home remodeling, new construction and commercial markets. Rocksolid is the first stone fabricator in Ohio to be accredited by the Natural Stone Institute and is a member of the Artisan Group, a premier network of stone fabricators in North America. Rocksolid Surfaces is located at 4031 West 150th Street, Cleveland, Ohio 44135. For more information please call 216-251-5509 or visit the company website at WWW.ROCKSOLID-SURFACES.COM.

Media Contact
J.B. Walsh
jbwalsh@rocksolid-surfaces.com


Source: Rocksolid Surfaces
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Filed Under: Consumer

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