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Martello Announces Global Partnership with Orange Business Services for Vantage DX

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Global Service Provider, integrator and Microsoft partner chooses Vantage DX to offer its enterprise customers an enhanced level of service on Microsoft Teams.

KANATA, Ontario - eTradeWire -- Martello Technologies Group Inc. today announced a partnership with Orange Business Services ("Orange"), the business services arm of Orange SA, a global network-native digital services company. Martello's Vantage DX SaaS platform will be integrated in the Orange Business Together with Microsoft portfolio. As a global provider of end-to-end and fully managed collaboration services for multinational enterprises, Orange Business Services provides its customers with enriched collaboration solutions based on Microsoft Teams and leading Orange voice capabilities.

Orange Business Services is the first Microsoft 365 Direct Routing and Operator Connect partner in the world to add Vantage DX to its client offering. Microsoft 365 Operator Connect partners provide deeper integration into the Microsoft Teams platform to enhance and streamline the Teams Phone experience around networking, provisioning, management, and reporting APIs. This provides customers with a simplified and higher-quality calling experience that complements Microsoft offerings. Microsoft Teams Phone System has 80 million monthly active users, according to Microsoft.

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"Martello's Vantage DX provides the solution to a key visibility gap in the delivery of Microsoft Teams Phone services," said Richard Heaps, Global Product Management lead for Unified Communication as a Service for Orange Business Services. "Until the introduction of Vantage DX, there was no superior solution on the market which could tell us exactly where there were performance problems impacting Teams calling or meetings. Vantage DX can identify whether these issues are related to the ISP, the SIP trunk provider or the session border controller (SBC), which makes our service delivery more proactive, efficient and competitive." Vantage DX is the only monitoring solution on the market today that provides end-to-end visibility into every component of a Teams Phone call or meeting. This allows IT personnel to identify where performance problems are occurring and who is impacted, enabling quick resolution. The result is Operator Connect partners like Orange can deliver consistently high-quality calling experiences.

Martello and Orange Business Services have already built a robust pipeline of potential global enterprise customers of Microsoft 365 and Teams.  With several customer trials of VDX underway, Martello has provided Orange a consistent and scalable go-to-market plan that will enable quick adoption of the VDX solution.

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Vantage DX (https://urldefense.proofpoint.com/v2/url?u=https-3A__martellotech.com_products_&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=iLkXJhVODod_3-FqHGo0zqyqfQDgffOrn_DHO-50Wl8&m=UqrbJLnpe_XdhuvynjlGAH13ZN0am-xI2iRFckNQHxA&s=xth...) optimizes the Microsoft 365 and Teams user experience, providing industry-leading end-to-end monitoring and analytics capabilities which are recommended by Microsoft. Vantage DX helps IT teams to rapidly prioritize and resolve performance issues such as network bandwidth or ISP limitations that impact the Microsoft Teams and Microsoft 365 user experience.

Learn more about Vantage DX for Microsoft Teams Telephony and PSTN Connectivity (https://urldefense.proofpoint.com/v2/url?u=https-3A__martellotech.com_solutions_microsoft-2Dteams-2Dmonitoring-2Dpstn-2Dconnectivity_&d=DwMFaQ&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=iLkXJhVODod_3-FqHGo0zqyqfQDgffOrn_DHO-50Wl8&m...).

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Source: Martello Technologies

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