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Kuester Management Group Shares Ideas for Welcoming New HOA Board Members

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Kuester Management Group highlights tips for a more effective onboarding process as leadership changes hands.

CHARLOTTE, N.C. - eTradeWire -- The board is the backbone of the homeowners association (HOA), and periodically members step down from their roles and new board members are elected. Changes in leadership can be a good thing and bring fresh perspectives and ideas to the association. Kuester Management Group has released a statement to the press regarding strategies for welcoming new HOA board members and helping them get off to a strong start.

"Create a friendly letter thanking the individual for serving as part of the board and letting them know that the rest of the team is excited to work with them," says Bryan Kuester, President of Kuester Management Group. "Provide contact information for other board members and include key documents such as the governing documents, recent meeting minutes, upcoming agendas, and details about current projects and goals. Let them know what the board is working on."

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Coordinate a time for the individual to meet with the rest of the board to start building relationships, says Kuester. Go over processes and procedures, encourage them to ask questions, and outline their responsibilities. Get them involved with different tasks since they are probably eager to play an active role in HOA operations.

It is also a good idea to provide new board members with opportunities for training and professional development, especially if they have never served on an HOA board before. Connect them with the HOA management company or other resources to learn more about available courses. Invite other board members to brush up on their continuing education as well and take a class together.

"Be patient and realize it may take some time for new board members to get up to speed and really thrive in their role," says Kuester. "Provide them with the resources and support they need to be successful and serve as an integral part of the team."

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Kuester Management Group works with HOAs in North and South Carolina to onboard and train new board members and help the entire association operate more effectively. Learn more about the company and its services by visiting www.kuester.com.


Kuester Management Group, a division of Kuester Companies, works to protect property values and enhance the quality of life in each of its managed communities. Providing a full range of association management services, Kuester Management Group has worked to foster strong, resilient, and unified communities across North and South Carolina. The company is proud to offer on-site property managers, all zealous for building strong communities meant to stand the test of time. More information is available at www.kuester.com or @KuesterCompany.

Bryan Kuester
Kuester Management Group

Source: Kuester Management Group
Filed Under: Property

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