CHARLOTTE, N.C. - eTradeWire -- HOAs have a host of governing documents that detail exactly how the association should be run and what the expectations are for members. As part of the association, members agree to abide by these rules. But it is not unusual for homeowners to occasionally find themselves in violation of these terms, though often unintentionally. Kuester Management Group has released a statement to the press regarding best practices for addressing these situations.

"Many homeowners consistently comply with HOA rules and have no issues," says Bryan Kuester, President of Kuester Management Group. "But there are times when they may unknowingly be in violation, and it is without any malicious intent. It is important for the board to address problems and give members an opportunity to correct them before there is any escalation."

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It could be something as simple as not bringing in their trash can or parking in an unauthorized space, says Kuester. Create a friendly yet professional letter notifying the homeowner of the problem, what rule(s) it violates, how they can resolve the issue, and by what date they need to comply. Including photographic evidence or a clear description can reduce any confusion.

Let homeowners know that the violation notice is just a reminder of the rules, not a fine or legal action. Oftentimes bringing their attention to the matter and letting them know how they can fix it is enough to resolve the problem and prevent future issues. Make sure the letter also includes directions for who to contact if they have questions or want to appeal the violation.

"It is important for the board to fairly and consistently enforce rules," says Kuester. "Everyone should be held to the same expectations and given the same rights. Creating a standard template for violation notices can help maintain a uniform process."

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Kuester Management Group supports North and South Carolina HOAs in ensuring governing documents are up to date, enforcing community guidelines, handling violations, and keeping homeowners informed. Learn more about the company and its services by visiting www.kuester.com.

ABOUT:

Kuester Management Group, a division of Kuester Companies, works to protect property values and enhance the quality of life in each of its managed communities. Providing a full range of association management services, Kuester Management Group has worked to foster strong, resilient, and unified communities across North and South Carolina. The company is proud to offer on-site property managers, all zealous for building strong communities meant to stand the test of time. More information is available at www.kuester.com or @KuesterCompany.