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Gallantium Research Into Understanding Employee Anger

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Understanding Employee Anger: Tips for Human Resources Professionals

eTradeWire -- Although controlling employee rage can be a difficult chore for HR and people leaders, it is crucial to creating a supportive and effective work environment. Employee rage can result in confrontations, poor productivity, and higher turnover rates if it is not addressed.

Yet, HR and people leaders may foster a climate of open communication, collaboration, and mutual respect that is advantageous to the entire organisation by comprehending the underlying reasons of employee rage and putting into place efficient ways for dealing with and preventing it. The importance of handling employee rage in a proactive and kind way will be covered in this article, along with some useful suggestions and tactics for doing so.

What is employee anger?

Employee anger refers to the negative emotion of anger that can arise in the workplace [1] (https://hbr.org/2022/02/managing-anger-frustrat...)[2]. It can be a particularly negative emotion in the workplace, as it can affect the judgment of managers, subordinates, or co-workers [2] (https://knowledge.wharton.upenn.edu/article/impacts-of-being-angry-at-work/). Anger can be a part of the human condition and can be managed effectively[1] (https://hbr.org/2022/02/managing-anger-frustration-and-resentment-on-your-team).

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However, it can also lead to physical or emotional harm to others, which is unacceptable[1] (https://hbr.org/2022/02/managing-anger-frustrat...). When dealing with angry employees, it is important to understand the source of their anger and to address it in a constructive manner[3] (https://www.psychologytoday.com/us/blog/crucial...)[4] (https://officevibe.com/blog/how-to-deal-with-an...).

But what types of possible workplace conflict exist?

What are some common causes of employee anger in the workplace

There are several common causes of employee anger in the workplace. Job stress is a significant source of anger, and daily rates of anger, stress, worry, and sadness among American workers have been reported to be high[1] (https://hbr.org/2022/02/managing-anger-frustrat...).

Negative emotions such as anger can cloud judgment and make it difficult for people to see problems from another point of view[2] (https://knowledge.wharton.upenn.edu/article/imp...). Additionally, difficult conversations, personality clashes, and ego can all contribute to employee anger[6] (https://officevibe.com/blog/how-to-deal-with-an...).

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Dishonesty, negativity, and passive-aggressive behaviour can also lead to anger in the workplace[2] (https://knowledge.wharton.upenn.edu/article/imp...)[6] (https://officevibe.com/blog/how-to-deal-with-an...). As a manager, it is important to handle your own anger and prioritise the well-being of your team as you address the situation[6] (https://www.kornferry.com/insights/this-week-in...).

How can managers prevent employee anger from escalating

Managers can prevent employee anger from escalating by taking the following steps:

Stabilising their own emotions before reacting to their employees' anger[1] (https://hbr.org/2022/02/managing-anger-frustrat...)

In order to effectively manage their own emotions before responding to their employees' fury, managers play a critical role in avoiding employee rage from boiling over. When workers express their emotions negatively, it's normal for managers to feel upset or furious. But, retaliating hastily without first controlling one's own emotions might have harmful...

To finish reading, go to: https://gallantium.com/employee-anger/

Source: www.gallantium.com
Filed Under: Health

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