IRVINE, Calif. - eTradeWire -- Fugutech today launched a breakthrough personalized-video platform that does what business-to-customer communication has never been able to do before: deliver a deeply personalized video message — from a real, recognizable face at your company — to every customer individually, at scale, and in real time.

For decades, businesses have been forced to choose between personal and scalable. A handwritten note felt personal but couldn't reach thousands. A mass email reached thousands but felt like spam — and got treated like it. Fugutech's new platform ends that trade-off. Companies create a single AI avatar of their spokesperson, founder, technician, receptionist — anyone — and the platform generates a unique, personalized video for each customer, then delivers it straight to their text messages: the one inbox people actually open.

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The result is a communication channel with no equal. Video is the most engaging, instantly consumable medium there is. Personalization makes every message feel made for one person, because it is. And text is the last place people are still paying attention. Combine all three and you get open rates 5x higher than traditional outreach — with endless applications across sales, onboarding, service reminders, and win-backs.

"This is the single biggest shift in customer communication in a generation," said Pierre Rogers, Director of AI Video at Fugutech. "We've collapsed the wall between personal and scalable. A business can now look every customer in the eye — by name, by video, from a face they trust — and do it for ten people or ten million. Nothing else comes close, and over the next 24 months this will become the leading way businesses communicate with their customers."

Early adopters are already proving it out. Swickard Automotive Group, which operates more than 50 dealerships across the West Coast, deployed Fugutech's platform and saw standout brand engagement — proof of how powerfully personalized video resonates when it lands in a customer's text messages instead of a crowded inbox.

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The platform is available now to businesses of any size.

About Fugutech

Fugutech builds AI-powered communication technology that helps businesses connect with their customers in ways that were never possible before. Its platform turns any spokesperson into an AI avatar capable of delivering personalized video messages to every customer — at scale, in real time, by text. Fugutech is headquartered in Irvine, California. Learn more at https://fugutech.co.

Media Contact
Pierre Rogers
Fugutech
(657) 207-4225
sales@fugutech.co