Popular on eTradeWire
- Eduscape and Engino Join Forces to Solve the "E" Challenge in STEM Education - 326
- Tevye in New York! at North Coast Rep Variety Nights - 238
- Southern Utah Retreats: The Hottest Retreat Center in the Southwest - 236
- Local Roofer Advises OKC Homeowners on Hail-Resistant Roofing Options Following Recent Storms - 225
- TicketMeta and TechStorm Forge Strategic Partnership to Revolutionize Esports Event Experiences - 206
- Theralist Celebrates One Year Anniversary of Launch with Impressive Growth and Expansion - 195
- Another Reagan AP Accident; AI to the Rescue? - 194
- One Home Service Names Atlantic Harbor as Broward County's #1 Marine Construction Company - 175
- Revolutionary Partnership Bridging AI/Youth Sports/Business - 168
- Over 9,000 Users Trust QBSwift for Reliable QuickBooks Solutions - 154
Similar on eTradeWire
- Boosting Africa's Economic Future: Osaretin Agbonavbare Supports Wamkele Mene's Vision for AfCFTA
- Marketing Mastery in the Urban Landscape Ignites a New Wave of Bold, Brand-Ready Businesses
- Basement Remodel Demand Grows in Saratoga Springs and Eagle Mountain
- DOJ Dismisses Charges Against Stephen Stepaniuk, MEDICAL LEGAL EVALUATORS and SAFETY WORKS
- Nigeria's Mechanic Shortage Is Your Investment Opportunity, Says Mbariket
- Guru Service Group Expands Air Conditioning Services to Metro Vancouver, Langley, and Delta
- Patriot SoftWash Completes Softwash Cleaning at Forum at Grand Prarie
- Marketing Consultant & Founder Unveils AI System That Replicates Strategic Thinking at Scale
- INSPIRE Northwest™ A Premier Marketing and Communication Event
- Aardvark Online Removals Helps Businesses and Individuals Take Control of Their Digital Reputation
Forum Continues Top Customer Satisfaction Streak for 2024
eTradeWire News/10798296
CHICAGO - eTradeWire -- Forum Extended Care Services celebrated the 20th edition of its annual customer survey with yet another year of top marks.
Across the three main survey domains of pharmacy dispensing, customer service, and on-site consulting, at least 98% of respondents expressed satisfaction with Forum's services for 2024.
In addition, more than 88% of Forum's customers reported high satisfaction levels — defined as those responding "quite satisfied" or "very satisfied" — illustrating once again Forum's commitment to high-quality services across all business lines.
"You are all amazing," said one respondent, while another described the Forum team as "very kind, professional people."
Other feedback called out Forum's "helpful and informative" staff, as well as the overall positivity of the pharmacy's staff.
More on eTradeWire News
"Customer service is the cornerstone of our business philosophy," Brian Kramer, RPh, MBA, President & CIO of Forum, said. "We don't succeed if our clients don't succeed. Especially with a service as sensitive and vital as pharmacy management for long-term care and senior living communities, having a trusted partner is paramount. This year's results stand as yet more proof of our team's commitment to serving our customers — and, in turn, helping to keep their residents safe and healthy."
More than 60 customers responded to Forum's 2024 satisfaction survey, a key part of the company's goal of constant improvement. Combined with other innovative strategies such as Lean Six Sigma, Forum strives to help its customers improve care and reduce costs.
To access survey highlights, visit forumpharmacy.com/education-resources.
Across the three main survey domains of pharmacy dispensing, customer service, and on-site consulting, at least 98% of respondents expressed satisfaction with Forum's services for 2024.
In addition, more than 88% of Forum's customers reported high satisfaction levels — defined as those responding "quite satisfied" or "very satisfied" — illustrating once again Forum's commitment to high-quality services across all business lines.
"You are all amazing," said one respondent, while another described the Forum team as "very kind, professional people."
Other feedback called out Forum's "helpful and informative" staff, as well as the overall positivity of the pharmacy's staff.
More on eTradeWire News
- Introducing the Heart-Shaped Pearl Earrings — A Romantic New Addition from Sairahaz Jewelers
- Personalized Name Necklaces Under $200 — The Perfect Gift for Any Occasion
- Josette Boutique Celebrates First Anniversary with Style
- Libman Education Welcomes Mattie Doran as Manager of Market Discovery
- Marketing Mastery in the Urban Landscape Ignites a New Wave of Bold, Brand-Ready Businesses
"Customer service is the cornerstone of our business philosophy," Brian Kramer, RPh, MBA, President & CIO of Forum, said. "We don't succeed if our clients don't succeed. Especially with a service as sensitive and vital as pharmacy management for long-term care and senior living communities, having a trusted partner is paramount. This year's results stand as yet more proof of our team's commitment to serving our customers — and, in turn, helping to keep their residents safe and healthy."
More than 60 customers responded to Forum's 2024 satisfaction survey, a key part of the company's goal of constant improvement. Combined with other innovative strategies such as Lean Six Sigma, Forum strives to help its customers improve care and reduce costs.
To access survey highlights, visit forumpharmacy.com/education-resources.
Source: Forum Pharmacy
0 Comments
Latest on eTradeWire News
- Gregory A. Thomas Becomes An Author
- Unlock a High-Earning Career: Become a Certified Window Tinter with Tint Academy Canada in Alberta
- DOJ Dismisses Charges Against Stephen Stepaniuk, MEDICAL LEGAL EVALUATORS and SAFETY WORKS
- Insuserve1 Showcases Insurance Virtual Assistant Services at NetVU Accelerate 2025 as Silver Corpora
- Pegeen's Nutcracker Costumes Dazzle in Étoile's Premiere on Prime Video, April 24, 2025
- Nigeria's Mechanic Shortage Is Your Investment Opportunity, Says Mbariket
- Blue Fox Group Helps Businesses Take Control of IT Costs with Managed Services
- Blue Fox Group Delivers Reliable Managed IT Services for Phoenix Businesses
- Guru Service Group Expands Air Conditioning Services to Metro Vancouver, Langley, and Delta
- iLending Appoints Director of Lender Relations to Strengthen Credit Union Partnership
- Power Up Church Levels Up The Church Experience For Geeks And Gamers
- Gas Wolf® Officially Becomes a Registered Trademark
- Snell & Wilmer Partner Keith Gregory Named a Top 100 Lawyer & Champion of Mentorship by the LABJ
- Ada Logistics of Ada, MI, Acquired by The AGL Group of Boston, MA
- Snell & Wilmer Partners Rose Sorensen & Douglas Thompson Named 2025 Legal Visionaries by L.A. Times
- Patriot SoftWash Completes Softwash Cleaning at Forum at Grand Prarie
- Fairfield Inn by Marriott Scottsdale Old Town Opens
- CTeL Leads Urgent Call to Action: Health Technology Must Be Exempt from Tariffs
- Precision Antibody's Founder and CEO to Speak at the 2025 Drug Discovery Strategic Summit Boston
- Make Cursive Fun Again with the New Writing Scholars Activity Book