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Center Parc Credit Union wins MemberXP 2021 Best of the Best award

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SAVANNAH, Ga. - eTradeWire -- (SAVANNAH, GA) MemberXP, a member experience solution from CU Solutions Group, has named Center Parc Credit Union one of their 2021 Best of the Best award winners.

The coveted Best of the Best award is given each year to credit unions that have consistently provided exceptional member service, as reported by their own members. Only the highest-performing credit unions utilizing the MemberXP platform are given this honor. The Best of the Best award is independently granted by MemberXP based on specific and rigorous criteria. Taking into consideration the extreme challenges of delivering extraordinary member service during a nation-wide pandemic and economic crisis, this year's award winners reflect some of the most agile and responsive credit unions.

MemberXP is a platform that allows credit union members to provide immediate feedback on the service they receive.  MemberXP uses mystery shoppers and member surveys to gauge the overall member experience across multiple delivery channels, then deliver that data on an intuitive dashboard.

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"Center Parc Credit Union is committed to our mission of helping members achieve financial success, as demonstrated by this award," said Donna Williams, Community Development Liaison. "We provide members with the highest level of service through our financial operation while also supporting the community's well-being beyond financial services," she continued, citing the credit union's nonprofit sponsorships and strong local presence through programs like their Community Gardens Initiative.

Center Parc Credit Union is a division of APCU, the oldest credit union in the state of Georgia. In September 2020 two new Center Parc Credit Union locations opened in the Savannah area: at the Pooler Walmart, 160 Pooler Parkway, and the Savannah Walmart, 6000 Ogeechee Road. The company is also planning to open a free-standing flagship branch in Savannah in 2021. An ongoing community gardens program was launched in August 2020. The member-owned, not-for-profit financial cooperative is dedicated to helping hardworking people save money and prosper. Each member's funds are insured for up to $250,000 by the National Credit Union Administration (NCUA). For more information, call 800-849-8431, email info@centerparc.org or visit online at www.centerparc.org

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MemberXP provides actionable member research to credit unions via MemberView, its omnichannel voice of member platform and MemberShoppers, its mystery shopping platform. MemberXP serves credit unions across North America and in Canada ranging in asset sizes of $100 million to over $9 billion. Learn more about MemberXP's Best of the Best Awards at MemberXP.com/best-of-the-best-award/

Donna Williams
Community Development Liaison
Center Parc Credit Union

Marjorie Young
Carriage Trade Public Relations® Inc.

Marjorie Young
Carriage Trade Public Relations® Inc.

Source: Carriage Trade Public Relations
Filed Under: Financial, Award

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