LITTLE ROCK, Ark. - eTradeWire -- BOND.AI the creator of the world's first Empathy Engine® for financial institutions, is proud to announce that its flagship product, Autopilot, has been named the winner of the "Best AI Solution – Customer Engagement & Retention" at the 2025 Banking Tech Awards USA.

This is the second time Autopilot has received a Banking Tech Award, solidifying its position as a leading AI-driven solution for financial institutions. The win also marks the eighth major industry award for BOND.AI, which includes this year's recent Products That Count Award, recognizing standout innovations driving real-world impact.

"We are deeply honored to be recognized again at the Banking Tech Awards," said Michael Whitacre, Chief Revenue Officer of BOND.AI. "Autopilot's mission is simple but powerful: to help banks and credit unions create stronger relationships with their customers by understanding them beyond the numbers. The team's creativity and dedication continue to redefine how financial institutions can engage their clients with empathy, insight, and measurable outcomes."

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Built on BOND.AI's proprietary Empathy Engine®, Autopilot analyzes both customer data and broader financial signals to deliver hyper-personalized insights and engagement strategies. While financial institutions typically adopt Autopilot to help grow deposits, increase loan volume, and improve marketing ROI, the platform's customer engagement and retention capabilities deliver an additional layer of value, often helping banks build trust and loyalty without incremental effort.

"Winning this award a second time highlights our commitment to continuous innovation and product excellence," said Uday Akkaraju, CEO at BOND.AI. "We're proud that Autopilot is helping financial institutions deliver meaningful impact to their customers every day."

BOND.AI congratulates all winners and nominees at this year's Banking Tech Awards USA.

About Autopilot by BOND.AI
Autopilot, powered by BOND.AI's groundbreaking Empathy Engine®, empowers financial institutions to deeply understand and proactively engage customers. By analyzing financial behavior, Autopilot identifies key insights to personalize products and services, enhancing customer financial well-being and institutional growth. With actionable recommendations and automated marketing capabilities, banks and credit unions can instantly capitalize on tailored opportunities. Autopilot transforms customer data into empathetic, impactful financial interactions, building loyalty and trust at scale.

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About BOND.AI
BOND.AI is revolutionizing financial health with the world's first Empathy Engine®, a groundbreaking AI platform that deeply understands consumer needs to deliver personalized financial experiences. Empowering banks, credit unions, employers, and consumers, BOND.AI transforms data into actionable insights, creating tailored products and proactive strategies for lasting financial well-being. With advanced analytics, predictive tools, and empathetic interactions, BOND.AI strengthens customer relationships and drives measurable growth. For more information, please visit https://www.bond.ai/