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Bokka Group Refreshes Customer Satisfaction Surveys Resource to Support Home Builders
eTradeWire News/10805965
Updated Survey Solutions and Technology Enhance Buyer Engagement and Construction Communication
DENVER - eTradeWire -- Bokka Group, a customer experience agency exclusively serving the homebuilding industry, has refreshed its comprehensive Customer Satisfaction Surveys webpage designed to help home builders gather timely feedback and elevate buyer experiences throughout the construction journey.
The updated page highlights Bokka Group's approach of integrating surveys at key touchpoints during the home-buying process, allowing builders to proactively identify and address issues to boost satisfaction and trust. It also emphasizes employee satisfaction surveys that foster a customer-focused culture, empowering teams to deliver exceptional service.
"Our customer satisfaction surveys are tailored specifically for the homebuilding market," said Paula Huggett, Vice President of Client Services at Bokka Group. "This refreshed webpage reflects our ongoing commitment to provide builders with actionable insights that improve buyer experiences and lead to stronger customer relationships and growth."
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The refreshed resource also underscores the synergy between Bokka's surveys and its construction communication platform, Builder Signal, which provides real-time updates to buyers via mobile devices. Together with Bokka's Customer Experience solutions, this integrated suite helps builders streamline communication, improve transparency, and stand out in a competitive market.
Builders looking to enhance customer satisfaction and operational efficiency are encouraged to visit the updated page to explore these tools and services.
Learn how Bokka Group's refreshed Customer Satisfaction Surveys webpage can enhance your homebuyer experience.
About Bokka Group
Founded in 2001 and based in Denver, Colorado, Bokka Group is a customer experience agency focused solely on the homebuilding industry. Combining strategic consulting, digital marketing, UX design, and proprietary technologies such as Builder Signal and BuilderCX, Bokka helps builders improve lead conversion, customer satisfaction, and operational transparency. Learn more at https://www.bokkagroup.com.
The updated page highlights Bokka Group's approach of integrating surveys at key touchpoints during the home-buying process, allowing builders to proactively identify and address issues to boost satisfaction and trust. It also emphasizes employee satisfaction surveys that foster a customer-focused culture, empowering teams to deliver exceptional service.
"Our customer satisfaction surveys are tailored specifically for the homebuilding market," said Paula Huggett, Vice President of Client Services at Bokka Group. "This refreshed webpage reflects our ongoing commitment to provide builders with actionable insights that improve buyer experiences and lead to stronger customer relationships and growth."
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The refreshed resource also underscores the synergy between Bokka's surveys and its construction communication platform, Builder Signal, which provides real-time updates to buyers via mobile devices. Together with Bokka's Customer Experience solutions, this integrated suite helps builders streamline communication, improve transparency, and stand out in a competitive market.
Builders looking to enhance customer satisfaction and operational efficiency are encouraged to visit the updated page to explore these tools and services.
Learn how Bokka Group's refreshed Customer Satisfaction Surveys webpage can enhance your homebuyer experience.
About Bokka Group
Founded in 2001 and based in Denver, Colorado, Bokka Group is a customer experience agency focused solely on the homebuilding industry. Combining strategic consulting, digital marketing, UX design, and proprietary technologies such as Builder Signal and BuilderCX, Bokka helps builders improve lead conversion, customer satisfaction, and operational transparency. Learn more at https://www.bokkagroup.com.
Source: Bokka Group
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