PATAGONIA, Ariz. - eTradeWire -- In February 2025, Arizona's Medicaid agency (AHCCCS) announced EVV 2.0—an in-house EVV aggregator replacing Sandata after their contract ends. Launching October 1, 2025, the change is critical for home care providers and demands prompt compliance. Arizona home care agencies should, at this moment, be researching the right EVV Software solution to meet the deadline.

Understanding EVV 2.0

EVV 2.0 marks Arizona's shift to an open model, requiring Personal Care and Home Health providers to use AHCCCS-compliant vendors. Data collection is now mandatory, stressing the need for the right tech partner and stricter oversight.

Key features of EVV 2.0 include:

1. All providers must use an AHCCCS-compliant EVV vendor to meet compliance standards.

2. Accurate EVV data collection is key for compliance, reporting, and operational efficiency.

3. EVV vendors must test with AHCCCS to ensure smooth integration and prevent implementation issues.

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EVV 2.0 adds Live-In Caregiver Data collection, scheduling and visit maintenance updates, and DAP incentives for auto-verified visits—enhancing flexibility and rewarding accurate, timely data submission.

Why Arizona Home Care Agencies Should Prepare for EVV 2.0

AHCCCS launched EVV 2.0 to improve oversight and ensure long-term sustainability by managing EVV in-house. The open model offers flexibility in vendor choice while maintaining compliance.

With EVV 2.0's launch nearing, providers must act to ensure compliance. Delays risk payment issues and care disruptions, making an AHCCCS-compliant vendor essential.

The AHCCCS EVV Alternate Provider Review Tool

AHCCCS offers the EVV Alternate Provider Review Tool to help agencies assess vendors, with key compliance questions across critical areas.

1. Multiple Devices: Checks if the EVV system works across various devices for user flexibility.
2. Paper Timesheets: Confirms vendor support for paper submissions during digital transition.
3. Scheduling: Assesses the vendor's ability to manage schedules within EVV.
4. Member Verification: Reviews how the vendor ensures accurate visit data through verification.
5. Security: Confirms vendor protects sensitive health data.

CareVoyant ensures its EVV software meets all review tool requirements and boosting efficiency.

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Choosing the Right EVV Vendor for Arizona Home Care Providers

With changes ahead, Arizona home care providers must carefully choose an EVV vendor, considering key factors during vetting.

1. Testing & Compliance: Is the EVV software AHCCCS-tested and compliant?

2. Integration: Does the software smoothly link scheduling, billing, and authorizations?

3. Live-In Support: Does the EVV system handle live-in caregiver data?

4. Real-Time Validation: Does the system verify visits instantly to reduce rejections and speed up payments?

5. Vendor Experience: Is the vendor familiar with Arizona's Medicaid EVV system?

CareVoyant confidently meets all criteria, offering a proven, compliant EVV solution that aligns with AHCCCS and has passed Sandata testing.

Arizona home care agencies must quickly adapt to new rules. Choosing a reliable vendor like CareVoyant ensures compliance, smooth operations, and quality care.